In memory of Mercedes “Menchi” Zuluaga.
Care begins before the doctor.
For cosmetic, dental, and ophthalmology clinics in Ontario
Your best leads call at 8 PM, Saturdays, and lunch hours. Menchi answers when your front desk can't, and books the consult.
Revenue at risk
Every ad and referral ends the same way: a phone call.
At 8 PM, on a Saturday, or mid-treatment, that call rings out.
That's the gap Menchi closes.
Built for service
Menchi is not here to replace your people. It handles the calls, bookings, changes and callbacks, and every one lands on your dashboard.
Every call, after hours and on weekends, with your clinic's name, treatments, hours and location.
Menchi keeps the schedule and offers only free times. Connect Google Calendar and it checks your busy times first.
Callers move or cancel their own appointment. Menchi verifies the number and the booking before it changes anything.
Anyone who asks for a person, or asks a clinical question, gets a callback request in your dashboard queue.
If a call drops, the caller gets one short text inviting them to call back, and the call still shows on your dashboard.
Every call becomes a transcript, so your team already knows what was asked before they call back. No audio is recorded, ever.
Recorded demo call
Bloom Med Spa is a demo clinic profile. The call, the phone line, and the booking flow are real.
Clinic dashboard
Menchi comes with a clinic dashboard: the calls it answered today, the bookings it made, the time it handled for you, and the callbacks waiting for a person. You see everything it does, and your team resolves follow-ups from the same screen.
Bloom Med Spa is a demo clinic profile. The dashboard is the live product; the numbers shown are sample data.
Booking setup
Most clinics don't need an integration. They need someone to answer. Here is where Menchi stands with the software this market actually runs.
of the 56 Greater Toronto aesthetics clinics we surveyed take bookings through their own web form, or have no online booking at all.
Public booking pages, checked August 2026. For those clinics there is nothing to integrate with, so there is nothing to wait for.
This is most clinics. Menchi keeps the schedule, and you see every booking it takes.
Menchi reads your busy times before it offers a slot, and puts a block on your calendar for every booking it takes. The block carries no patient details.
Booking, cancelling and patient lookup already work against OSCAR's own scheduling in our test environment. Clinic pilots come next.
Jane App, Zenoti, Calendly, Boulevard, AestheticsPro and Aesthetic Record are the platforms we see in Ontario clinics. Those connections are still cooking.
Intro call · Free